Technical Engineer

EBM is seeking an Experienced Technical Engineer for our office located in Trumbull, CT.

Responsibilities:

Provide high level support for a broad range of clients. Ability to manage multiple accounts and special projects. Also, must have at least 5+ years of experience in the IT field and a degree in Computer Science. Certifications are encouraged.

Desired Skills and Experience:

  • At least 5+ years of experience in networking, server and PC support.
  • Hardware knowledge a must (Servers, Workstations, Printers)
  • Ability to manage multiple projects
  • Superior troubleshooting skills
  • h4 interpersonal skills, communication, leadership ability, teamwork and positive attitude
  • Experience using a Help Desk ticket tracking system
  • Microsoft Server experience (Windows Server 2008, 2012)
  • Experience with supporting PCs, Servers, Switches, Firewalls)
  • Virtualization experience a plus (VMware, Citrix, Hyper-V, etc)
  • Cloud Solutions (Office 365, Google Apps)
  • Experience of Switches and Firewall Experience (Sonicwall, Cisco, HP)
  • Backup Solutions (Symantec, Datto)
  • h4 customer service skills
  • Self starter and can work independently as well as in a team
  • Experience with mobile devices (iPhone & Android)