EBM is seeking an Experienced Technical Engineer for our office located in Trumbull, CT.
Provide high level support for a broad range of clients. Ability to manage multiple accounts and special projects. Also, must have at least 5+ years of experience in the IT field and a degree in Computer Science. Certifications are encouraged.
Desired Skills and Experience:
- At least 5+ years of experience in networking, server and PC support.
- Hardware knowledge a must (Servers, Workstations, Printers)
- Ability to manage multiple projects
- Superior troubleshooting skills
- h4 interpersonal skills, communication, leadership ability, teamwork and positive attitude
- Experience using a Help Desk ticket tracking system
- Microsoft Server experience (Windows Server 2008, 2012)
- Experience with supporting PCs, Servers, Switches, Firewalls)
- Virtualization experience a plus (VMware, Citrix, Hyper-V, etc)
- Cloud Solutions (Office 365, Google Apps)
- Experience of Switches and Firewall Experience (Sonicwall, Cisco, HP)
- Backup Solutions (Symantec, Datto)
- h4 customer service skills
- Self starter and can work independently as well as in a team
- Experience with mobile devices (iPhone & Android)